Product
The runtime layer for AI voice agents.
Orbitali gives developers and agencies a real-time voice runtime with prompts, tools, knowledge, transcripts, observability, and usage control. You own the logic. We run the agent.
Runtime capabilities
Agent configuration
Identity, instructions, prompts, and greetings. Version and tune behavior without touching your backend.
Tool calls
Typed webhook contracts to your Server URL to run real-world actions during the call.
Context request
The assistant-request flow fetches customer-specific context before the agent responds.
Knowledge base
Support for policies, FAQs, and product information the agent can consult.
Transcripts and logs
Capture and review transcripts, tool-invocation logging, and usage metrics.
Voice channels
Routing through customer-owned Telnyx and Twilio numbers. Orbitali stays carrier-agnostic.
The flow of a conversation
You own the logic. We own the agent.
Orbitali doesn't replace your backend. Customer-specific business logic lives in your own API via the Server URL.
Your backend
- Business logic
- Customer data
- Integrations and CRM
- Rules and decisions
Orbitali
- Managed STT, LLM, and TTS models
- Real-time voice runtime
- Orchestration and tools
- Knowledge and prompts
- Logs and observability